Internet Service Agreement Template

​ [Sender.Company] believes that [Signer.Company] has the skills, qualifications, and experience to provide the agreed services.

​ [Signer.Company] agrees to provide the service following the terms and conditions included in this Agreement.

Services

​ [Signer.Company] agrees to provide the services detailed in this Agreement.

These services are:

Services description

Permitted Use

Outline how the client can use the internet or tech services provided. This is also where you’ll list any restrictions that you may have, such as prohibiting the use of any products for illegal activities.

Term

The Agreement will run from START DATE until the services in this Agreement have been provided in full unless premature termination is allowed by this Agreement.

The length of the Agreement may be changed provided that both [Sender.Company] and [Signer.Company] give prior notice via written consent.

Payment, Pricing, and Tax

​ [Sender.Company] will pay PAYMENT to [Signer.Company] for the services detailed in this Agreement.

​ [Signer.Company] will provide an invoice when the services have been provided.

Payment of invoices must be made within the payment period of [Sender.Company] receiving the invoice.

​ [Signer.Company] is liable for any tax or similar charges associated with the payment.

Late payments will be subject to a daily interest charge of LATE PENALTY PERCENTAGE % of the amount still owed.

You can calculate late fees as 1%-2% of the total monthly amount. It’s not recommended to charge more than 2% under an IT service contract, although there are large corporations that do so. Remember to consult your state regulations to see if a maximum late fee is applicable in your area.

In the case of a termination of this Agreement when the agreed services have been partially completed, [Sender.Company] will be liable to pay [Signer.Company] for services provided up to the point of Agreement termination unless there has been a breach of the Agreement by [Signer.Company] .

Any money referred to in this Agreement is in CURRENCY unless specified otherwise.

Content Responsibility/Usage Restrictions

Any intellectual property which is produced under this Agreement is exclusively the property of [Sender.Company] and its use will be unrestricted and at their sole discretion.

​ [Signer.Company] may only use the intellectual property with explicit permission from [Sender.Company] .

​ [Signer.Company] will be liable for any damages arising from the unpermitted use of the intellectual property.

Licensing

If [Sender.Company] buys any equipment as part of the Service, [Signer.Company] grants [Sender.Company] a limited license to use software provided with the equipment subject to the following terms:

The software is licensed and copyrighted for sole use on the equipment provided to [Sender.Company] .

Software provided hereunder is on license by [Signer.Company] from third parties. The copyright and title to Software stay with the licensor.

​ [Sender.Company] cannot reverse compile or translate in any way the Software. ​ [Sender.Company] can make any number of copies but only for backup purposes. All indemnification provisions and liability from this agreement will apply to the licensor.

Indemnification

The indemnification clause of this IT service contract template applies in all situations except gross negligence or willful misconduct by either party.

Each party agrees to indemnify the other party and its respective permitted successors, assigns, officers, affiliates, agents and employees against attorney’s fees and any claims and costs resulting from any actions or omissions of the indemnifying party or its permitted successors, assigns, officers, affiliates, agents and employees in relation to this Agreement, unless paid as part of a relevant insurance policy or required by applicable law.

Termination

1. If any of the following events occur in respect to one party, the other party may terminate the agreement at their sole discretion with prior written notice:

One party voluntarily petitions or is involuntarily petitioned for bankruptcy; becomes insolvent, proposes liquidation, recapitalization, dissolution or reorganization; a receiver is assigned to take property, and this is not dismissed within DISMISSAL PERIOD days.

A material breach of this agreement is not resolved within RESOLUTION PERIOD after the details of the breach have been given with written notice.

2. [Sender.Company] may terminate the agreement after NOTICE PERIOD if [Signer.Company] makes any material alterations to the Service that [Sender.Company] chooses to decline.

3. In case of termination, [Sender.Company] agrees to discontinue using the Service and return any property provided by [Signer.Company] .