If you're a property agent who holds a class 1 licence, class 2 licence or a certificate of registration, you must complete the CPD specified for your licence or certificate category each year.
The CPD year for all licence and certificate holders starts on 1 July each year and ends on 30 June the following year.
Licensed agents must complete 5 hours of training on compulsory topics relevant to the class of licence you hold each CPD year. Those 5 hours of training must include at least 4 compulsory topics relevant to your area of practice. This is an increase from 4 hours of compulsory topics required in the 2023 - 2024 year.
You are no longer required to complete electives or business skills topics, provided the compulsory topics are delivered in an interactive environment (in-person classroom or interactive webinar).
Compulsory topics must be delivered by a training provider approved by the Strata and Property Services Commissioner. The list of approved providers is available below.
Compulsory topics must be delivered in:
If you are unable to complete 5 hours of CPD training in an interactive environment, you may complete a minimum of 10 hours of CPD by online module as an alternative. This must include all compulsory topics relevant to your licence category, plus your choice of other training to make up a total of 10 hours. Licensees-in-charge must have all CPD training detailed in the training plan for the agency, and this may be made up of topics most relevant to you.
Below is a list of suggested topics for training providers to deliver to any licensee who wants or needs to do more than the 5 hours of compulsory topics.
A Class 1 Agent in Real Estate, Strata Management or a dual Real Estate/Stock and Station licence holder must complete a minimum of 5 hours of compulsory face-to-face or online interactive CPD each year, including a minimum of 4 compulsory topics in each licence category held.
If you cannot complete your compulsory CPD in a face-to-face or online interactive environment, you must instead complete 10 hours of CPD by online module. This must include all compulsory topics relevant to your licence category, plus your choice of other training to make up a total of 10 hours.
If you hold a class 1 licence for both real estate and strata, you need to complete:
Compulsory CPD topics that are the same for both categories only need to be completed once, and completion counts towards your compulsory topics for both licence categories.
However, practical scenarios described in the learning outcomes for compulsory topics can differ even if the topic overall looks the same. In this case, CPD providers delivering training to holders of more than one type of licence (for example, real estate and strata) must ensure both scenarios are covered in the course.
If you hold a class 1 dual licence in real estate and stock and station, you need to complete:
Compulsory CPD topics that are the same for both categories only need to be completed once, and completion counts towards your compulsory topics for both licence categories.
Practical scenarios described in the learning outcomes for compulsory topics can differ even if the topic overall looks the same. In this case, CPD providers delivering training to holders of more than one type of licence must ensure both scenarios are covered in the course.
For example, an agent completes the compulsory CPD topic about Supervision Guidelines. The topic is applicable to both licence categories – strata and real estate. The agent only needs to complete the topic once and it is counted towards the compulsory hours for both licence categories, however the scenarios for both licence types must be covered.
A licensee who holds more than one licence category might end up doing 7 topics across 9 hours, depending on the degree of overlap of topics and the way the approved training provider delivers the topics.
A Class 1 Agent in Stock and Station must complete a minimum of 5 hours of compulsory face-to-face or online interactive CPD each year, including a minimum of 4 compulsory topics.
If you cannot complete your compulsory CPD in a face-to-face or online interactive environment, you must instead complete 10 hours of CPD by online module. This must include all compulsory topics relevant to stock and station agents, plus your choice of other training to make up a total of 10 hours.
A Class 2 Agent in Real Estate or Strata Management must complete a minimum of 5 hours of compulsory face-to-face or online interactive CPD each year, including a minimum of 4 topics in each licence category.
If you cannot complete your compulsory CPD in a face-to-face or online interactive environment, you must instead complete 10 hours of CPD by online module. This must include all compulsory topics relevant to your licence category, plus your choice of other training to make up a total of 10 hours.
If you hold a class 2 licence for both real estate and strata, you need to complete:
Compulsory CPD topics that are the same for both categories only need to be completed once, and completion counts towards your compulsory topics for both licence categories.
Practical scenarios described in the learning outcomes for compulsory topics can differ even if the topic overall looks the same. In this case, CPD providers delivering training to holders of more than one type of licence must ensure both scenarios are covered in the course.
If you hold a class 2 dual licence in real estate and stock and station, you need to complete:
Compulsory CPD topics that are the same for both categories only need to be completed once, and completion counts towards your compulsory topics for both licence categories.
Practical scenarios described in the learning outcomes for compulsory topics can differ even if the topic overall looks the same. In this case, CPD providers delivering training to holders of more than one type of licence must ensure both scenarios are covered in the course.
For example, an agent completes the compulsory CPD topic about Supervision Guidelines. The topic is applicable to both licence categories – strata and real estate. The agent only needs to complete the topic once and it is counted towards the compulsory hours for both licence categories, however scenarios for both licence types must be covered.
A licensee who holds more than one licence category might end up doing 7 topics across 9 hours, depending on the degree of overlap of topics and the way the approved training provider delivers the topics.
A Class 2 Agent in Stock and Station must complete a minimum of 5 hours of compulsory face-to-face or online interactive CPD each year, including a minimum of 4 compulsory topics.
If you cannot complete your compulsory CPD in a face-to-face or online interactive environment, you must instead complete 10 hours of CPD by online module. This must include all compulsory topics relevant to your licence category, plus your choice of other training to make up a total of 10 hours.
Certificate of registration holders as an assistant real estate agent must complete at least 3 units each CPD year from a valid Certificate IV qualification that is required for the issue of a Class 2 Agent licence in Real Estate (with or without restrictions).
Assistant agents can complete any of the units from their Certificate IV qualification.
Certificate of registration holders as an assistant strata managing agent must complete at least 3 units each CPD year from a valid Certificate IV qualification that is required for the issue of a Class 2 Agent licence in Strata Management.
Assistant agents can complete any of the units from their Certificate IV qualification.
Certificate of registration holders as an assistant stock and station agent must complete at least 3 units each CPD year from a valid Certificate IV qualification that is required for the issue of a Class 2 Agent licence in Stock and Station.
Assistant agents can complete any of the units from their Certificate IV qualification.
There are no CPD requirements for holders of an Assistant Agent in Stock and Station who have a condition imposed on their certificate restricting them to act as agents for the sale of livestock only.
The new CPD arrangements do not provide for the carry-over of CPD from one year to the next for most licences, except Assistant Agents.
As Assistant Agents must complete units from their related Certificate IV qualification, units completed since the certificate holder’s last renewal can be carried forward.
Licence and certificate holders must retain their own records of any compulsory, elective or business skills topics completed.
Certificate of registration holders must retain the statement of attainment issued by a registered training organisation for each unit completed from the relevant Certificate IV for their area of practice.
Licence holders (class 1 and class 2) must retain all records for 3 years.
Certificate of registration holders must retain all records for 4 years.
Licence and certificate holders must provide evidence to NSW Fair Trading that they have completed the required CPD topics.
No exemptions will be granted to individuals who fail to complete the required CPD within the allocated period.
Licence or certificate of registration holders who have:
are not required to undertake CPD if that licence or certificate of registration commenced less than 90 days before expiry of the allocated CPD period.
This exemption is applied automatically, holders are not required to apply for the exemption.
Note: This exemption does not apply to a licence or certificate of registration that is recommenced following a period of suspension or cancellation where a condition has been applied under the Act requiring the holder to complete specified CPD.
Certificate of registration holders who:
are required to complete a minimum of one unit of competency from that year, from a valid Certificate IV qualification that is required for the issue of a Class 2 Agent licence.
A new mandatory underquoting course has been developed by NSW Fair Trading and TAFE NSW, with input from the Real Estate Institute of NSW. The mandatory course forms part of the CPD requirements by all licensed agents in residential real estate sales.
The course supports residential real estate agents to:
This course must be completed by 30 June 2025. Register before 30 October to receive a 50% discount on the $75 course fee.
To register, visit the TAFE NSW website
Some topics can be combined when they are delivered to licensees who hold more than one licence type, and some must be delivered as standalone.
The following topics must be completed:
The following topics must be completed:
The following topics must be completed:
The following topics must be completed:
Agents required to complete 10 hours of online modules, or those looking to increase their skills, may choose from the following list of suggested elective topics. These courses can also only be delivered by a training provider with approval from the Strata and Property Services Commissioner.
The approved providers for the 2024 - 2025 CPD year are published below. Only approved providers may deliver compulsory learning topics.
The following organisations are recognised as an industry association for the purpose of being an approved provider.
Training subcontracted to Real Mastery
Website: reiact.com.au
Email: admin@reiact.com.au
Phone: 0499 881 168
The following organisations have been approved by the Strata and Property Services Commissioner to deliver compulsory learning topics between 1 July 2024 and 30 June 2025 under the Property and Stock Agents Act 2002.